FAQs

Newhay feeding hay is suitable for a wide range of small herbivores, including rabbits, guinea pigs, chinchillas and other small pets. Always check individual product guidance for suitability.

Our Hay is all grown and harvest by Newhay and carefully selected to ensure it meets our standards for freshness, aroma and nutritional quality.

Hay is an essential part of a small herbivore’s diet. It supports digestive health, dental wear, and overall wellbeing, and should make up the majority of your pet’s daily food intake.

Feeding Hay should be available at all times and offered in unlimited amounts. Fresh hay encourages natural grazing behaviour and helps maintain healthy digestion and teeth.

Timothy hay is one of the most popular and nutritionally balanced options for rabbits and guinea pigs, offering high fibre levels and supporting dental and digestive health.

Yes, guinea pigs can eat the same high-quality hay as rabbits. However, guinea pigs also require additional Vitamin C, which should be provided through suitable pellets or fresh vegetables.

Box size of 4 kg is 30cm x 30cm x 50 cm

We aim to provide hay that is low in dust, making it more comfortable for both pets and owners. However, as a natural product, some variation may occur.

Many pets with sensitivities benefit from high-quality, natural hay. If your pet has specific dietary needs, we recommend consulting a vet before making changes.

Newhay offers a range of premium feeding hays, including Timothy hay and Meadow Hay designed to add variety and enrichment to your pet’s diet.

Subscribers often benefit from exclusive pricing and convenience, helping you save time and ensure consistent feeding.

Yes. Subscriptions are flexible and can be updated, paused or cancelled at any time through your account.

Our hay subscription allows you to receive regular deliveries of fresh hay, ensuring your pet never runs out of this essential food.

We offer UK mainland delivery. Please contact our team for additional queries and we will be happy to assist.

Standard 3- 7 day delivery

Delivery times vary depending on location, but we aim to dispatch orders promptly, so your hay arrives fresh and ready to use.

Once your order has been dispatched, you’ll receive tracking information so you can follow its progress.

When stored correctly, hay remains fresh for several months. Always check for freshness and aroma before feeding.

Hay should be stored in a cool, dry place, away from direct sunlight and moisture, to maintain freshness and quality.

Absolutely. Our team is happy to offer guidance on choosing the best hay based on your pet’s species, age and dietary needs.

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If you have any questions about our products or your order, please contact our customer support team via the contact Us page or email us at sales@newhay.co.uk.