
- 24 August 2026
- small pets
Chinchillas are popular with adults and children alike thanks to their striking appearance. Similar in size to a squirrel, chinchillas are known for their beautiful soft fur, large ears and bushy tails. Chinchillas are a member of the rodent family and can sometimes be found in pet stores alongside rabbits and guinea pigs, making them a tempting alternative.
Before purchasing a chinchilla however, it's wise to research them thoroughly to learn the pros and cons of owning this particular furry little friend and to establish whether they are the right small pet for you.
Read on to discover more about chinchillas.
Chinchillas are naturally quite fragile creatures, so they need to be housed away from extreme heat or cold. Ideally, they should be kept indoors in a large enclosure rather than a cage, or even their own room in your house. Their enclosure should be kept in a draught-free environment away from direct sunlight. Chinchillas cannot sweat, so exposure to direct sunlight can cause dangerous sunstroke.

The recommended minimum size enclosure for a chinchilla is 2 metres high, 2 metres wide and 1 meter deep and should have plenty of room for them to run around, with shelves at different levels to allow them to jump and play.
Chinchillas are most active at dusk and dawn, so require an enclosed bed to sleep in during the day. Wooden boxes are ideal as a bed but need to be large enough for all animals in the cage to sleep together if they choose.

With the correct care, chinchillas can live for as many as 20 years. The average lifespan for a pet chinchilla is 12-15 years, so you should make sure you can commit to owning and caring for one of these furry friends long-term.

Whilst they do like to live with other chinchillas, their home should be large enough to allow them to run around and get away from each other if they want to, and ideally have some safe exercise area outside of their cage or enclosure for them to use every day.

Chinchillas are naturally cautious and perceive most actions as a potential danger. To communicate with your chinchilla and develop a relationship, it’s a good idea to maintain a quiet, nonthreatening tone at all times. Speaking softly, not making sudden movements, and lowering yourself to their level all encourage your furry friend to come to you.
Gently stroking them under the chin and encouraging them to take treats are great ways to build your relationship.
Chinchillas are herbivores and live on a diet that mainly consists of hay and grass. Hay needs to be high-quality feeding hay that contains beneficial fibre, such as Timothy Feeding Hay. Feeding hay is different to bedding hay. Bedding hay is of lower quality and doesn't have the same nutritional values.
Chinchillas can also benefit from a small portion of daily treats such as chinchilla nuggets and certain fruits and vegetables, including apple, carrot, sweet potato, and raisins. To help with incorporating these into your chinchilla's daily diet, at Newhay we have incorporated some of these tasty treats into our nutritious feeding hay, so check out our Carrot and Apple variety for the perfect balanced feeding hay for your furry friends.
In addition, fresh water should be available at all times. Read our Chinchilla feeding guide for further tips on how to provide a nutritious and healthy diet and look after the wellbeing of your Chinchilla.

Chinchillas don't usually require grooming as they self-clean on a regular basis. They do require a chinchilla dust bath that they can use to clean themselves. This special dust sticks to their fur, absorbing oil and dirt before falling off.
Dust should be changed once a week and should be deep enough for them to roll around without injury.
If you do need to groom your chinchilla, be sure to handle them gently and support their whole body. You should never grab him or pick him up by the tail, as this can result in serious injury.
